Returns & Exchanges
At YellowBee Packaging and Supplies, we want you to be completely satisfied with your beauty packaging; however, if your order isn't quite right, we accept returns on unused items within 30 days of delivery. Please ensure all containers, lids, and tools remain in their original, sanitary packaging to qualify for a refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the specific items you wish to return to receive a Return Authorization (RA) number.
- 2.Secure the Packaging
Carefully pack the items in their original boxes with protective padding to prevent breakage during transit, ensuring the RA number is clearly marked on the outside.
- 3.Ship to Warehouse
Send your package via a tracked shipping carrier to our returns facility; please note that customers are responsible for return shipping costs unless the items arrived damaged.
- 4.Quality Inspection & Refund
Once our team inspects the items for hygiene and quality standards, we will process your refund to the original payment method within 5-7 business days.